About Working at envelio
Too easy is boring! Together, we are on a mission to drive forward the energy transition. We love what we do, and we are unafraid to dive in. We believe in taking ownership of our work and in continuously growing and evolving.
In short: own it, love it, grow with it.
We are a humble team of coffee and maté lovers with over 20 nationalities. With our geek humor, our love for emojis and random facts is only natural. Over 150 envelians are already on board. Dive in and thrive!
Your Role
As Team Lead Operations (all genders) you will build a deeply technical team of around 6 people focused on the stable, secure, and predictable operation of our product: the Intelligent Grid Platform (IGP).
Your team is responsible for product operations: keeping customer IGP environments healthy, managing operational processes such as incident handling and releases, and driving systematic reliability improvements based on real production signals.
You work closely with Product, Customer Success, and Engineering teams. You also partner with the SRE/Infrastructure team that owns the platform foundation (cluster provisioning, deployment pipelines, observability tooling, etc.), while your team focuses on running IGP for customers day to day.
You will help evolve our operating model towards 24/7 reliability for customer environments (processes, ownership, and escalation), together with Engineering, SRE/Infrastructure, and Customer Success.
Your Profile
Perfection is a myth! We’re more interested in the human behind the screen, so think of these criteria as helpful directions — we're excited to see how your unique skills might fit in.
- You have strong experience operating complex applications and understand how to run services reliably under real-world constraints
- You are comfortable with incident management, root cause analysis, and prioritizing operational work under time pressure
- You have proven experience leading and developing a team in an operations-heavy environment
- You are strong at stakeholder management and coordination across teams (Engineering squads, Product, Customer Success)
- You have a continuous improvement mindset: you reduce operational toil via better processes, automation, and documentation
- You can communicate clearly in high-pressure situations and create alignment on next steps
- You are fluent in German and English
About us
Intelligent grids for a sustainable future worldwide — this is our vision! Therefore, we are building the digital hub for the future of power grid management: The Intelligent Grid Platform (IGP). The IGP is the core of our software as a service solution. It’s our ambition to make the IGP and envelio 1 % better everyday. Grow with us!
As a remote-first company, we let you decide how much you want to work remotely – from 0% to 100%. Whether you live in Cologne or Aachen, Bonn or Berlin, Munich or Castrop-Rauxel; all you need is internet! You can also work from abroad for up to three months per year. Since 2017, we have built a diverse international team, with English as our company language.
